FAQ's
Can anyone use your products? TOP
Yes, but like any products, please read listing carefully to check for allergies. Most products are unisex and can be enjoyed by women, men, and children.
What type of payments are accepted? TOP
Paypal, Money Order, US Postal Service Money Order, Personal Check. Please note that with a personal check there is a $25.00 fee per returned check and Items will not be shipped.
How will my item(s) be shipped? TOP
Most items are shipped with United States Postal Service and are shipped first class or Flat Rate shipping. All Flat Rate Shipping items will have a tracking number that will be emailed when items ship. Customer is responsible for any needed insurance costs and only available upon request.
What is the refund/return policy? TOP
Due to the nature of the products there are no returns-please email with any issues with your order as we strive to provide exceptional service and we love Happy customers!
How often are items shipped? TOP
Generally a 4 day turn around-larger order will take longer. If paying by check or money order; items will be mailed after payment is received. Please email if you need product expedited
Do you ship Internationally? TOP
Yes! I will send your account a revised invoice after purchase with the correct shipping amount
Can I send my purchased products to a gift recipient? TOP
Yes, we would love to send a gift for you! Please enter in correct address of recipient during check out and state that item(s) are gifts
Do you offer wholesale prices? TOP
Yes! I believe in offering high quality products with amazing ingredients at prices that EVERYONE can afford, so my prices are already at wholesale! You will be saving up to 40%-50% off the retail price! However, i do offer a discount with a minimum purchase-please email your inquiry for all the details.
I also sell my products at wholesale prices on Etsy.com if you are an Etsian :) see you there!
What are the ingredients in DHW Silk and Shea Butter soap TOP
Propylene Glycol, Sorbitol, Glycerin, Butyrospermum Parkii (Shea butter), Sodium Laureth Sulfate, Sodium Stearate, Sodium Myristate, Sodium Cocoyl Isethionate, Triethanolamine, Water, Silk Amino Acids, Titanium Dixoide,
What are the ingredients in DHW Honey soap? TOP
propylene glycol, sorbitol, glycerin, honey, sodium laureth sulfate, sodium stearate, sodium myristate, sodium cocoyl isethionate, triethanolamine, water What are the ingredients in DHW Oatmeal soap? TOP
Propylene Glycol, Sorbitol, Glycerin, Sodium Laureth Sulfate, Sodium Stearate, Sodium Myristate, Sodium Cocoyl Isethionate, Avena Sativa (Oat) Kernel Meal,Triethanolamine, Water, Titanum Dioxide
What are the ingredients in DHW Aloe & Olive Oil soap? TOP
Propylene Glycol, Sorbitol, Glycerin, Olea Europaea (Olive) Fruit Oil, Sodium Laureth Sulfate, Sodium Stearate, Sodium Myristate, Sodium Cocoyl Isethionate, Triethanolamine, Water, Aloe Barbadensis Leaf
What are the ingredients in DHW Shea Butter Soap? TOP
sodium cocoate, sodium palmate, ricinus communis (castor) seed oil, carthamus tinctorius (safflower) seed oil, glycerin, water, butyrospermum parkii (shea butter), sorbitol, sorbitan oleate, glycine soja (soybean) protein, titanium dioxide
What kind of colorants are used? TOP
A wide variety of natural pigments, herbs, flowers, cocoa, cacao,oxides, micas, and skin safe dye pigments
Why does some of my soap change color after a few uses? TOP
Due to the types of fragrance oils that contain vanilla, soap will often change color. This also depends on the percentage of vanilla content. It is not harmful in any way, it will only change appearance of soap.
**AS OF OCTOBER 1ST 2009 VANILLA STABILIZERS ARE BEING UTILIZED TO PREVENT THIS IN THE FUTURE-I WAS TRYING TO AVOID IT BUT GAVE IN**
What are Essential oils? TOP
An essential oil is a liquid that
is generally distilled (most frequently by steam or water) from
the leaves, stems, flowers, bark, roots, or other elements of a
plant. Essential oils, contrary to the use of the word "oil"
are not really oily-feeling at all and they contain the true essence of the
plant it was derived from. Essential oils are highly concentrated
and a little goes a long way. What are Fragrance Oils? TOP
Fragrance oil(s), also known as aroma oils, aromatic oils, and flavor oils, are blended synthetic aroma compounds or natural essential oils that are diluted with a carrier like propylene glycol, vegetable oil, or mineral oil. Aromatic oils are used in perfumery, cosmetics, flavoring of food, and in aromatherapy. What types of preservatives are used in your products? TOP
Grapefruit seed extract: http://www.nutriteam.com/index2.html
What is Hemp Seed OIl? TOP
Hempseed oil is pressed from the seed of the hemp (cannabis)
plant irrespective of the strain of cannabis. However there is an
extremely low or undetectable level of any psychoactive molecules in
hemp seed oil as the seeds themselves do not contain psychoactive
molecules. Cold pressed, unrefined hemp oil is dark to clear light
green in color, with a pleasant nutty flavor. The darker the color, the
grassier the flavour. To read more about it please visit my blog
Although Cannabis sativa is mistakenly linked to hashish (marijuana)
and its negative connotation, hemp seed oil, as it is used in cosmetic
products, does not cause hallucinations and is not banned by any
government. contains 57% linoleic (LA) and 19% linolenic (LNA) acids
and antioxidants in the form of vitamin E and carotene. This oil is
extremely moisturizing!
What is Hyaluronic Acid? TOP
Hyaluronic Acid: A long-term tissue builder for depressions, deep
wrinkles, and lip plumping. (also known as a glycosaminoglycan) is
often touted for its ability to "reverse" or stop aging. the substance
occurs naturally (and quite abundantly) in humans and animals, and is
found in young skin, other tissues, and joint fluid. Hyaluronic acid is
a component of the body’s connective tissues, and is known to cushion
and lubricate. As you age, however, the forces of nature destroy
hyaluronic acid.Please visit the blog for an article
What is Australian Red Reef Clay? TOP
It has
a very high content of iron and essential minerals. Australian Red Reef
clay is superb to use to create a healthy glow in your skin. It absorbs oils and makes for a great shaving soap!
What is French White Clay TOP
China Clay or simply Kaolin Clay. White clay that is wonderful for
sensitive, dry, or delicate skin types. Helps
stimulate circulation while gently exfoliating while cleansing the skin.
It does not draw oils from the skin and can therefore be used on dry
skin types. What is Activated Charcoal? TOP
Pure Carbon! This is a MUST for all skin care fanatics! Just 1 gram of charcoal has the adsorbing surface of 500 meters.It
adsorbs(that's right-aDsorb) more substances than any other substance
known to man! It has the ability to attract other substances to its
surface and hold them there. This is called “adsorption”. This soap
will effectively cleanse and remove environmental toxins, unclog pores,
neutralize poisons and excess oils. What is Evening Primrose Oil? TOP
Evening primrose oil contains gamma-linolenic acid (GLA), an essential
fatty acid. Essential fatty acids are required by the body for growth
and development. *Evening Primrose Oil contains the following fatty acids which are great for moisturizing:
* palmitic
* stearic
* oleic
* linoleic
* gamma linolenic
* alpha linolenic
* icosanoic
* icosenoic
What is Grapeseed Oil? TOP
An abundant by-product of winemaking. Grape seed oil is a preferred cosmetic ingredient for damaged and
stressed tissues, possessing regenerative and restructuring qualities
which allow for strong control of skin moisturization. It can help skin
retain the normal structure of epithelium cells and nerve cells via
supporting the cell membranes.
It is noted to be especially effective for repair of the skin around
the eyes. Used as an all-over skin moisturizer, grape seed oil is known
to reduce the look of stretch marks. It
contains more linoleic acid than many other carrier oils. Grape seed oil is also usable as a lubricant for face shaving.
In addition, grape seed oil applied to the feet each morning clears up
many foot problems such as itching, scaly flaking and odor. What is Cardamom Seed Powder? TOP
A small seedpod, triangular in cross-section and spindle-shaped, with a thin papery outer shell and small black seeds which are ground into an aromatic powder that is used to fragrance soap and add exfoliation
What is Cacao? TOP
Cacao is dark chocolate. The content used in our products is 100% I happen to use it as a colorant as well as for many other beneficial properties- see The DHW Blog for more info
What are Vanilla Beans? TOP
Fragrant and sweet tiny bean that come from the Vanilla bean pod-great for exfoliation
What is Calendula? TOP
Also known as the Pot Marigold Flower and is used widely for colorant, anti inflammatory, Antiseptic, eczema,acne healing, and soothing. What is Dulse Seaweed? TOP
A red seaweed rich in minerals and used in many products - please visit the DHW Blog for more details
What is Kelp? TOP
Kelp is a seaweed that fights free radicals, has anti aging properties, and is rich is minerals. Please visit DHW blog for related articles
What is Sea Salt? TOP
Extremely rich in minerals -promote early healing of the skin tissues and skin allergies such as
psoriasis, rashes and eczema. Overall, the mineral salt reduces skin aging and improves its texture and appearance. What are Flax Seeds? TOP
yellow, brown, or golden seeds that come from the Flax plant that is native to the Eastern Mediterranean. They have a high content of EFA's (essential fatty acids) used in our products for exfoliation
What are the skin benefits of raw and unfiltered Honey? TOP
There is something so sensual in the way that honey drips and oozes with it's amber mystique and naturally sweet nectar.
Sometimes
nature can produce the best ingredients for health and well being.
Honey is incredible when taken internally for a myriad of ailments. It
also is extremely beneficial in skin care. One of the keys to skin care
in keeping it soft , supple, and glowing is moisture!Simple Hydration!
Honey is a Humectant- a substance that absorbs or helps another
substance retain moisture. It is also oozing with antioxidants which
help guard against uv rays and aids in the cell regeneration and skin
renewal. It is also beaming with it's very own anti-inflammatory and
anti-microbial properties due to the extremely high content of natural
sugars and super low content of water. Please visit my blog for more on the secret lives of bees!
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